Tax and Insurance Information | Pennymac (2024)

Property Insurance

When you purchase or refinance a home, one of the things you have to think about is insurance on the property securing your loan. There are several types of insurance, and various requirements for the amount of coverage, deductibles, and whether or not you have to have an escrow account for these policies. It is important to keep Pennymac up to date with your insurance information, especially if you update anything on your policy or policies, change insurance carriers, change your mortgage servicer, or even if you change your name. To find out who is currently responsible for paying your insurance premiums, log into your Pennymac account and select Escrow, Homeowner's/Hazard Insurance(s), and Responsible Party. You may be asked annually to provide Pennymac with proof of coverage for required insurance policies.

Let's review the types of common insurance policies:

  • Homeowners Insurance - Also known as hazard or fire insurance, it is insurance that covers your home or residence. Your coverage must be equal to or more than the total amount of all loans on your home or have the full replacement cost guaranteed.
  • Flood Insurance - Required for properties located in an area designated by FEMA as a special flood hazard area (SFHA). The coverage must be the lessor of the total amount of all loans on your home, replacement cost guaranteed, up to the maximum allowed by the National Flood Insurance program. You may also be required to maintain an escrow account for flood insurance.
  • Wind/Hurricane Insurance - In states that are prone to tornadoes and hurricanes in the Gulf States or Hawaii, a separate wind/hurricane policy or endorsem*nt may be required in addition to your regular hazard insurance policy.
  • Homeowner Association (HOA) Insurance - Not to be confused with your monthly or annual dues, this type of insurance is sometimes known as a Master Condo policy, which covers the structure and areas owned in common by all the unit owners. You will need to also get an individual policy to cover the items in your condominium in case of fire or theft.
  • Earthquake and Subsidence Insurance - These types of voluntary policies insure your property against damages from earthquakes or landslides.
  • Condominium Unit Owner Insurance (H06 or “Walls In”) - Covers the contents of your condo and the interior walls. The Master Condo Policy will not cover these items.

Mortgagee Clause

A mortgagee clause in an insurance policy reflects the name and address of your mortgage lender or servicer, which would be a co-payee on any amounts paid by the insurer for a covered claim based on the lender's interest in your property that secures its mortgage loans. Make sure that your insurance carrier has Pennymac's mortgagee clause and your Pennymac loan number for all of your policies:

PennyMac Loan Services, LLC
Its Successors And/Or Assigns
P.O. Box 6618
Springfield, Ohio 45501-6618

Proof of Insurance

We want to make it easy and convenient to provide all of your insurance information in a single step right from your home computer!

  • If you received a notice from Pennymac requesting verification of your homeowners, flood, and/or wind/hurricane insurance policy
  • You recently changed your coverage amounts
  • You changed your insurance company and have a new policy
  • You changed your name on your policy

Please go to our insurance service website and follow the prompts to upload a copy of your insurance policy declaration pages. You may also call (866) 318-0208 to speak with a representative.

You can also send it directly to Pennymac at the following address:

PennyMac Loan Services, LLC
P.O. Box 6618
Springfield, Ohio 45501-6618

Insurance Claims

In the event that you suffer a loss to your property, we want to make the process easy for you to get the assistance you need. For information on insurance claims, to download claim packets, and to electronically submit completed documents, go to our insurance service website. You can also call (866) 314-0498 to speak with a representative who can walk you through the process. As part of the insurance claims process, you may receive a settlement check payable to both you and Pennymac. Call a Customer Service Representative at (866) 314-0498 and we will provide the information you need to negotiate the check.

Property Tax Bills

Property taxes go hand in hand with homeownership so let's try to clear up some of the mystery surrounding them.

You will have regular property tax payments for the entire time you own your home. Depending on where you live, you can have one consolidated property tax bill or several different property tax bills payable to your County, City, School, or Township. You may be responsible to pay the taxes or Pennymac may pay them if you have an escrow account. To find out who pays your property taxes, log into your Pennymac account then select Escrow, Taxes, and Responsible Party. If you pay your taxes directly, Pennymac may require that you provide proof of payment from time to time.

If you receive a copy of your regular tax bill, it is not necessary for you to send that information to us. Pennymac will typically obtain that information directly from the tax authority. If we need you send it to us, we will let you know.

One Time Only Tax Bills

When you buy a home, there are some additional taxes you may owe and these tax bills are your responsibility to pay, even if you have an escrow account for taxes. Pennymac does not collect a monthly amount to pay these bills for escrowed accounts.

These bills are known by different names: Supplemental taxes, Interim taxes, or New Construction taxes are most common. These taxes are a one-time tax bill issued by the tax collector, usually assessed to make up the difference between the taxes paid by the previous owner and what they expect you to pay the following year. However, if you have an escrow account on your loan and you would like for Pennymac to pay one of these tax bills, please do one of the following:

  • Log into your Pennymac account and send us a Secure Message with a copy of your bill
  • Send your request via fax to (866) 577-7205
  • Call our Customer Service Department at (800) 777-4001
  • Mail to:

PennyMac Loan Services, LLC
P.O. Box 514387
Los Angeles, CA 90051-4387

Make sure that your Pennymac loan number is clearly written on your tax bill and include your request that we pay these taxes from your escrow account. Please note that payment out of your escrow account for these bill types may, and probably will, cause a shortage or deficiency that will result in an increase in your monthly mortgage payments next year.

Tax Exemptions

Do you want to reduce your property tax liability when you buy a home? The first thing you should do is check with your local tax assessor to see if you qualify for a homeowner or homestead exemption. Your local officials may reward you for buying that home and living in it by giving you a predetermined percentage discount off of your property taxes. Additional exemption opportunities may exist for our Veterans, Disabled, or Senior Citizens - contact your local tax assessor for more information.

Tax and Insurance Information | Pennymac (2024)


How do I get my PennyMac tax documents? ›

Send your request via fax to (866) 577-7205. Call our Customer Service Department at (800) 777-4001.

How do I talk to a real person at PennyMac? ›

You can also speak with one of our Customer Service Representatives. Call us at (800) 777-4001.

Will PennyMac let you skip a payment? ›

Mortgage Relief

It's called a short-term forbearance—a plan that provides temporary relief by allowing you to pay reduced, or even no, payments for a brief time, depending on your individual situation, along with protection from late fees and negative credit reporting. Getting set up with a forbearance plan is easy.

Why did my PennyMac mortgage go up? ›

Why did my payment increase? Because you have an adjustable rate mortgage (ARM Loan), your payment will periodically change when interest rates change. Changes in taxes and insurance can also influence payments if you have an escrow account.

How do I get my tax information from a mortgage company? ›

You can get your mortgage info by going to your lender's website. Other documents, like your monthly mortgage bills and your Closing Disclosure (or HUD-1), will also have some of this information. Your lender should send you a 1098 by January 31.

How do I get my tax information statement? ›

1) ONLINE - Go to Click "Get Your Tax Record" then choose “Get Transcript Online” and follow instructions. Make sure to request the “IRS Tax Return Transcript” and not the “IRS Tax Account Transcript.” 2) By MAIL - Go to

What is the PennyMac controversy? ›

PennyMac Financial Services has paid $158.4 million to Black Knight Servicing Technologies, concluding a five-year legal battle over allegations of trade secret theft involving two of the biggest companies in the housing industry.

Is PennyMac a legit mortgage company? ›

Pennymac has been in operation since 2008 and since become one of the 15 largest mortgage lenders in the U.S., funding $1 trillion in loans for more than 4 million borrowers. It is an A+ accredited business with the Better Business Bureau, with 4.4 out of five stars based on more than 1,900 customer reviews.

Who is the owner of PennyMac? ›

PennyMac Financial Services
Company typePublic company
FounderStanford Kurland
HeadquartersWestlake Village, California , United States
Area servedUnited States
Key peopleDavid Spector, CEO
13 more rows

How many months can I skip my mortgage? ›

Key takeaways

If you miss one mortgage payment, lenders will often issue you a 15-day grace period to pay without incurring a penalty. If you miss four consecutive mortgage payments (or are 120 days late), most lenders begin the process of foreclosure on your home.

How many loan payments can you miss before defaulting? ›

Default: A third missed payment adds a 90-days-past-due notice to your credit reports and typically prompts your mortgage servicer to send a notice of default, indicating their intention to foreclose within 30 days.

How many mortgage payments can you skip? ›

Many lenders offer mortgage products that allow homeowners to skip between 1-4 monthly mortgage payments each year, without question. If you decide to skip a payment, it simply means you won't be making one of your regular mortgage payments (principal + interest).

Why did my mortgage go up $400? ›

You could see a rise in your mortgage payment for a few reasons. These include an increase in your property tax, homeowners insurance premium, or both. Your mortgage payment will also go up if you have an adjustable-rate mortgage and your initial rate has come to an end.

Why did my mortgage go up $300 dollars? ›

A higher monthly mortgage payment doesn't necessarily mean you've done anything wrong. Mortgage payments can change even when the homeowner pays on time. Changes in your escrow account, property taxes, homeowners insurance or interest rate can increase the dollar amount of your mortgage loan payment.

Why did my escrow go up $1000? ›

Escrow payments usually go up due to increasing insurance costs or taxes. If you opt to add an escrow account later in your mortgage term, it may involve additional fees to set up and manage the account. Fortunately, the cost to set up and manage the account shouldn't exceed one-sixth of your annual escrow payments.

How can I download my tax documents? ›

Get federal tax forms for current and prior years
  1. Download them from
  2. Order online and have them delivered by U.S. mail.
  3. Order by phone at 1-800-TAX-FORM (1-800-829-3676)
Jan 8, 2024

How do I find my 1098T form online? ›

Online 1098-T Forms

Students can print an electronic 1098T form from their Student Center. Select the "View 1098-T" link on the dropdown menu under Finances in their Student Center. You will need to Grant Consent to receive online access or print forms electronically.

How can I download my 1098? ›

Student Loan Servicer
  1. Even if you didn't receive a 1098-E from your servicer, you can download your 1098-E from your loan servicer's website.
  2. If you are unsure who your loan servicer is, log in to or call the Federal Student Aid Information Center at 1-800-4-FED-AID (1-800-433-3243; TTY 1-800-730-8913).

What is the mortgage tax document? ›

Form 1098: Mortgage Interest Deduction is an IRS form for notifying a borrower how much interest they have paid in one year on a qualified home mortgage. You should receive one in January if you have a mortgage, and are able to claim the interest as a deduction if you itemize your tax return.

Top Articles
Latest Posts
Article information

Author: Otha Schamberger

Last Updated:

Views: 5629

Rating: 4.4 / 5 (75 voted)

Reviews: 90% of readers found this page helpful

Author information

Name: Otha Schamberger

Birthday: 1999-08-15

Address: Suite 490 606 Hammes Ferry, Carterhaven, IL 62290

Phone: +8557035444877

Job: Forward IT Agent

Hobby: Fishing, Flying, Jewelry making, Digital arts, Sand art, Parkour, tabletop games

Introduction: My name is Otha Schamberger, I am a vast, good, healthy, cheerful, energetic, gorgeous, magnificent person who loves writing and wants to share my knowledge and understanding with you.